Engine Service Manager
Engine Service Manager
Category | Field Application Engineering (FAE) | Salary | 8 - 10 M ¥ |
Work Type | Permanent | Date | 2008-12-29 |
Location | Tokyo | Ref.# | MSAIT22300 |
Overview
*Big chance at Global Engine Company！
Company Description
*The company (formerly Engine Company) is the world's leader in the manufacture of large diesel engines. The company's engines also power school buses, medium-duty trucks, pickup trucks and equipment for mining and construction.
*The company claims about one-third of the North American market for heavy-duty truck engines.
*The company also makes power generation products such as its Onan generator sets and Newage alternators.
Responsibilities
*Overall management of the branch Service function
*Management of technician and administrative work flows to achieve financial targets.
*Build positive working relationships with decision makers at key accounts. Ensure that customer issues and disputes are resolved quickly and equitably.
*Ensure the location has the necessary trained technicians, technical literature, and tooling in place to support the engine populations in the territory.
*Develop and promote Service Marketing programs and Customer Support Plans. Oversee their implementation.
Requirements
*Diesel technician (trade school certificate) or Engineering /
Technology degree preferred.
*Business Level English skill
*
Preferred Experience
*Service technician, Service Supervisor
*Customer Engineering
*Service marketing
*Warranty administration
Desired Traits
* Good Leadership
* Respecting Diversity
* Good Decision Making & Problem Solving
* Team Work
* Good customer led attitude
Description of Benefits
*Up to 10M yen
Social Insurance, Commutation Allowance
* Holidays: Paid Holidays
Additional Notes
* Reason for opening: New Position due to Business Expansion
* Location: Tokyo
