Enterprise Systems Integration Engineer
Enterprise Systems Integration Engineer
Category | Development / Programming / SE | Salary | 6 - 9 M ¥ |
Work Type | Permanent | Date | 2008-12-04 |
Location | Kanto | Ref.# | MOSMU25978 |
Overview
Exciting role with a dynamic company.
Company Description
Work in a dynamic international environment. The company offers flex time and on-going training programs, and focus on DTV and set top box technology.
This company offers a comprehensive portfolio of software solutions for embedded devices. With the company's DTV and media management platform, operators can easily deploy HDTV, PVR, IPTV, Broadband IP, VOD, and Home Media services with unique and high impact user experiences.
Responsibilities
A Software Engineer in this position has the following roles to fulfill: configuration, installation and deployment of Enterprise products, providing technical support for newly developed products and provide software engineering skills to the Enterprise product line developments.
* Work with internal and external teams worldwide to ensure success of the enterprise integration projects.
* Day-to-day interaction with customer engineers regarding issues.
* Work on-site with customers in global offices or customer facilities as needed.
* Use e-support database to track and manage global customer issues and research similar cases.
* Create generalized “Solutions” to specific problems for use by other engineers in the Worldwide Support organization and by customers.
* Review and analyze internal and/or customer source code and trace output to isolate problems.
* Escalate technical issues within the global Support organization or to the company’s Development as appropriate and act as intermediary with customer.
* File bugs in the Development bug database when research indicates a problem in the code.
* Escalate significant (“hot”) customer problems to global support management promptly.
* Understanding of the interface between the company and head-end infrastructure systems; developing tests to validate interface functions that customers will be creating
* Execute validation tests to ensure proper end-to-end system configuration
Requirements
* Good IT (Network, servers) knowledge as well as network management (SNMP)
* Be familiar with Unix/Linux and any other server operating system
* Has experience in software development
* Has knowledge of LAN/WAN, HTTP, HTML, TCP/IP, UDP, etc.
* Has experienced server and network installation work
* More than 4 years experience in IT industry.
* English communication skills is required
Preferred Experience
* Knowledge of Oracle DB
Description of Benefits
Social Insurance, Commutation Allowance
* Holidays: Paid Holidays
Additional Notes
* Reason for opening: New Position due to Expansion of the Department
* Location: Tokyo
